- My Booking How to make amendments to your booking, upgrades, and more
- Booking Types Help and information for guests who have booked through our partner channels or promotions
- Accommodation Information to help you find the right accomodation for you, whether you're looking for luxury or a spacious home fro...
- Dining How to end your action-packed adventures with plenty of tasty treats at Butlin's
- Entertainment & Facilities Information about the great entertainment and helpful facilities we offer on Butlin's resorts
- General FAQs Answers to your frequently asked questions
- Butlin's Big Weekenders Information and help for our Big Weekenders
- Coronavirus Information Information about what coronavirus means for your Family or our Big Weekender's
- What is it I need to bring with me?
- What time can I check in, and when do I have to check out at the end of my break?
- Can I amend my booking?
- How can I provide guest details for my booking?
- I have a Butlin's Holiday Credit, how do I use this?
- How do I contact you - Family Breaks?
- Can I bring a barbecue with me to Butlin's?
- How do I contact you - Live Music Weekends?
- Family Breaks Update
- How do I book shows and swimming?
- What identification do I need to show at check in? I don’t have a Passport or Drivers License?