To achieve a friendly, family atmosphere, we reserve the right to refuse or cancel bookings on our family breaks and tots’ breaks from:
- All-adult parties;
- Large bookings, including bookings where four or more persons are aged predominantly 16-21;
- Solo travellers (if we feel the reason for your stay isn’t in line with our family focused values);
- All same sex parties
- Anyone else who we think might spoil things for other guests.
On family breaks, if there is anyone under the age of 21 in your booking group, the lead guest must be a minimum age of 21.
Our tots’ breaks have been exclusively designed for our younger guests under the age of 5. To ensure the best possible experience can be had, we will not accept any booking for any party that does not have a child aged 5 or under on the booking, unless the party is linked to a booking that does.