GET IN TOUCH
We are currently experiencing exceptionally high call volumes and a longer wait time. Our current wait time is between 40 and 50 minutes.
Just a quick question?
See our frequently asked questions icon below to search for an answer.
Need to call us?
Here are our contact numbers for each team:
Customer Care team for existing bookings: 0330 100 6655 - Open 9am to 7pm Monday to Friday, 9am to 5pm Saturday and 9am to 6pm Sunday.
Sales team to make a new booking: 0330 102 5295 - Open 9am to 9pm Monday to Friday, 9am to 5pm Saturday and 9am to 6pm Sunday.
Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account. Alternatively, you can also make a payment through our automated service or discuss payments with our team on 0330 100 6657. Open 9am to 9pm Monday to Friday, 9am to 5pm Saturday and 9am to 6pm Sunday.
Groups of 20 or more: 0330 102 5297 – Open 9am to 5pm from Monday to Saturday.
Adapted accommodation: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday.
Travel agents: 0330 102 5303
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.