Update 8 October 2020, 9.30am: Christmas Party and New Year's Eve breaks
Due to social distancing measures and the current curfew of 10pm, our Christmas Party and New Year’s Eve breaks have now become more family focused, where all the entertainment and activities are designed exclusively for families with children.
We want to make sure you have the best experience when you come to stay, so with that in mind, we will be contacting adult-only bookings to offer you some alternative options.
Unfortunately due to current government guidelines and the party atmosphere of these breaks, for the safety of all guests we will also no longer be accepting bookings of over six people (unless they are members of the same household or they are part of a household support bubble) and will be asking large group bookings to rearrange their breaks too.
We know there's nothing more disappointing than cancelled plans so we want to make it as easy as possible for you to make alternative arrangements and have something to look forward to in 2021. If your break has been affected, you will receive an email or letter from us asking you to fill in a form, or you can fill out the form now. We will respond to everyone and we ask you not to call at this time.