Our wait times are up to 55 minutes at the moment, if you are not travelling in the next 7 days we kindly ask you to please try again later.
Just a quick question?
See our frequently asked questions or click the help icon below to search for an answer.
Need to call us?
Here are our contact numbers for each team:
Customer Care team for existing bookings: 0330 100 6649 - Open 9am to 7pm daily.
Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account. Alternatively, you can also make a payment through our automated service or discuss payments with our team on 0330 100 6657. Open 9am to 7pm daily.
Groups of 20 or more: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday (Skegness open Sunday 9am - 5pm)
Adapted accommodation: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday. (Skegness open Sunday 9am - 5pm)
Family Fund: 0330 102 5290
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.