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Just a quick question?
See our frequently asked questions or click the help icon below to search for an answer.
Need to call us?
Here are our contact numbers for each team:
Sales team to make a new booking: 0330 100 6648 - Open 9am to 7pm Monday to Friday and 9am to 6pm Saturday and Sunday.
Customer Care team for existing bookings: 0330 100 6649 - Open 9am to 7pm Monday to Friday and 9am to 6pm Saturday and Sunday.
Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account.
Groups of 20 or more: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday (Skegness open Sunday 9am - 5pm)
Adapted accommodation: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday. (Skegness open Sunday 9am - 5pm)
Family Fund: 0330 102 5290 - Open 9am to 7pm daily.
Live Chat: Click on "Need Help" on any webpage on the bottom left to start a chat.
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.