How do I contact you - Family Breaks? 28 July 2023 15:18 Updated GET IN TOUCH Just a quick question? See our frequently asked questions or click the help icon below to search for an answer. Need to call us? Here are our contact numbers for each team: Sales team to make a new booking: 0330 100 6648 - Open 9am to 7pm Monday to Friday and 9am to 6pm Saturday and Sunday. Customer Care team for existing bookings: 0330 100 6649 - Open 9am to 7pm Monday to Friday and 9am to 6pm Saturday and Sunday. Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account. Groups of 20 or more: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday (Skegness open Sunday 9am - 5pm) Adapted accommodation: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday. (Skegness open Sunday 9am - 5pm) Family Fund: 0330 102 5290 - Open 9am to 7pm daily. Live Chat: Click on "Need Help" on any webpage on the bottom left to start a chat. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. Related articles How can I cancel my holiday booking? How do I contact you - Big Weekends Do you offer discounts to certain professions? Family Breaks Update What's the difference between Show Time breaks and ShowTime Tots breaks?