GET IN TOUCH
We are currently experiencing short wait times, occasionally up to a 10 minute wait during busier times of the day.
Just a quick question?
See our frequently asked questions or click the help icon below to search for an answer.
Need to call us?
Here are our contact numbers for each team:
Customer Care team for existing bookings: 0330 100 6649 - Open 9am to 7pm daily.
Sales team to make a new booking: 0330 100 6648 - Open 9am to 9pm daily.
Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account. Alternatively, you can also make a payment through our automated service or discuss payments with our team on 0330 100 6657. Open 9am to 7pm daily.
Groups of 20 or more: 0330 102 5297 – Open 9am to 5pm from Monday to Saturday.
Adapted accommodation: 0330 100 9334 – Open 9am to 5pm from Monday to Saturday.
Family Fund: 0330 102 5290
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.