Most grades of our accommodation offer a ground floor option, however, our accommodation isn't usually allocated until the day of arrival so we're unable to let you know exactly where you'll be staying.
If you'd prefer to stay in a ground floor accommodation, this can be guaranteed for £15. (If you are booking through a travel agent or other third party, please ensure they have done this for you).
Ground floor accommodation tends to be very popular with young families on resort and can sell out very quickly. We always recommend adding a guaranteed ground floor to your booking as early as possible to avoid disappointment.
Please specify your requirement when you book to see if we have availability to add ground floor to your break. Alternatively you can get in touch with our friendly advisors via Live Chat.
Blue badge holders will be refunded the £15 supplement on arrival on presentation of their badge.