If you’re staying at one of our resorts, you can check in and get your welcome pack anytime after 1pm! But, if you’re a Premier Club member or staying at Bayside Apartments, West Lakes Chalets, our Hotels, Seaside Apartments, or in Deluxe or Gold accommodation, you can get to us anytime after 3pm. For any other accommodation, get to us from 4pm. And check out is by 10am. For more details, head over to butlins.com/beforeyougo.