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  2. My Booking

My Booking

How to make amendments and guest alterations, upgrades, payment, discounts and more

Before My Break

  • When can I check in to Bognor Regis and what will I need to bring?
  • When can I check in to Minehead and what will I need to bring?
  • When can I check in to Skegness and what will I need to bring?
  • What are the check out times?
  • What will I receive before I arrive?
  • How do I get to Bognor Regis?
See all 10 articles

Amend your booking

  • Can I amend my booking?
  • Who can amend and discuss my break?
  • Can I upgrade my booking?
  • Can I change the date or resort I'm visiting?
  • Can I add/remove guests on my booking?
  • Do I need a confirmation and when will I receive it?
See all 8 articles

Enhancing your stay

  • Is Wi-Fi included?
  • Can I add a cot to my break?
  • How can I guarantee ground floor accommodation?
  • Can you help us celebrate a birthday or special occasion?

Providing guest details

  • How can I provide guest details for my booking?
  • How can I update my postal and/or e-mail address?
  • Can you help with my Butlin's account?

Payments

  • What's Autopay?
  • When do I have to pay the balance of our holiday?
  • I need to make a payment, what are my options?

Price Promise

  • I have a Lowest Price Guarantee, how can I match today's lower cost?
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