Coronavirus - what it means for your break
- Live Music Weekends Update
- Family Breaks Update
- Coronavirus Book with Confidence Guarantee
- I’m on a Live Music Weekend break next year, after the recent announcement, will you be cancelling these breaks into 2021?
- I’m coming Xmas/NY, what does this mean for me?
- I have an upcoming break - should I continue making payments?
Coronavirus - Re-opening our resorts
- Family Breaks Update-reopening
- Will your team be wearing face masks?
- Following the latest restrictions on a 10pm curfew, what does this mean for entertainment I’ve booked?
- How do I book shows and swimming?
- We’re coming with another family, can we book seats next to each other?
- Will I be able to sit anywhere around resort and eat a takeaway or my own food?
Coronavirus - refund requests
- How long will my refund take?
- I have booked through the Sun, if the date I want to change to is not a Sun date will I have to pay more?
- I have booked through the Sun how do I get my £38 refunded and when?
- Where can I spend my £50 voucher?
- What if my bank account is closed that I paid the holiday with?
- Can I get a refund on a specific card?