Coronavirus - what it means for your break
- Live Music Weekends Update
- Family Breaks Update
- Coronavirus Book with Confidence Guarantee
- I have an upcoming break - should I continue making payments?
- I am in isolation due to being high risk and do not want to travel, my break does not come into the guarantee what can I do?
- Part of my group wants to cancel and part wants to date change, can I do this?
Coronavirus - Re-opening our resorts
- Will I be able to sit anywhere around resort and eat a takeaway or my own food?
- Will there be screens between the tables in the buffet dining restaurants?
- Do you have a maximum number of guests at any one time in your dining venues?
- Is everything still included in the Premium Dining Plan?
- Will the microwaves in the baby food section be working and will they be cleaned after every use?
- Will I be able to go to the bar?
Coronavirus - refund requests
- How long will my refund take?
- I have booked through the Sun, if the date I want to change to is not a Sun date will I have to pay more?
- I have booked through the Sun how do I get my £38 refunded and when?
- Where can I spend my £50 voucher?
- What if my bank account is closed that I paid the holiday with?
- Can I get a refund on a specific card?