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Help and information for guests who have booked through our partner channels and promotions
Can I smoke at Butlin's?
Will we be issued with wristbands during our break?
Do you allow pets at Butlin's?
Can a group of adults book a family or Just for Tots break?
Do you allow fancy dress on resort?
Can I book a Live Music Weekend?
Can I book a Just for Tots break?
When will I receive a confirmation?
Can I add extras to my booking?
How do I pay my outstanding balance?
How do I update the guest details for my booking?
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