Coronavirus - what it means for your break
- Family Breaks Update
- Live Music Weekends Update
- Butlin's Promise and Coronavirus Guarantee
- Will I need to have had the vaccine before I can go on a break?
- Where can I receive more information about Coronavirus?
- If I have Holiday Protection but want to date change or refund, is it better for the Butlin's Promise to become effective?
Coronavirus - Re-opening our resorts
- Do all of my party need to scan the QR code for track and trace?
- How do I book shows and swimming?
- I usually store my luggage before check-in, is this allowed?
- Will the arcade be available for the reopening?
- Can we use the changing rooms when swimming?
- Will your team be wearing face masks?
Coronavirus - refund requests
- How long will my refund take?
- If you cancel my break due to coronavirus, do I get a refund?
- Can I get a refund on a specific card?
- What if my bank account is closed that I paid the holiday with?
- Where can I spend my £50 voucher?
- I have booked through the Sun, if the date I want to change to is not a Sun date will I have to pay more?