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Coronavirus Information

Information about what coronavirus means for your Family or our Big Weekender's

Coronavirus - what it means for your break

  • Family Breaks Update

Coronavirus - Now we have reopened

  • How do I book shows and swimming?
  • I usually store my luggage before check-in, is this allowed?
  • Will I be able to get a takeaway?
  • Will the Redcoats be on resort?

Coronavirus - refund requests

  • How long will my refund take?
  • Can I get a refund on a specific card?
  • What if my bank account is closed that I paid the holiday with?
  • Where can I spend my on resort spending voucher if I have been issued with one?
  • I requested a refund - how long until it comes through?
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