Coronavirus - what it means for your break
- Family Breaks Update
- Butlin's Promise and Coronavirus Guarantee
- Where can I receive more information about Coronavirus?
- If I have Holiday Protection but want to date change or refund, is it better for the Butlin's Promise to become effective?
- Part of my group wants to cancel and part wants to date change, can I do this?
- I am in isolation due to being high risk and do not want to travel, my break does not come into the guarantee what can I do?
Coronavirus - Re-opening our resorts
- Do all of my party need to scan the QR code for track and trace?
- How do I book shows and swimming?
- I usually store my luggage before check-in, is this allowed?
- Will the arcade be available for the reopening?
- Can we use the changing rooms when swimming?
- Will your team be wearing face masks?
Coronavirus - refund requests
Coronavirus - Live Music Weekend breaks
- Live Music Weekends Update
- Will there be any restrictions on a Live Music Weekend break?
- What identification do I need to show at check in? I don’t have a Passport or Drivers license?
- I’ve had both jabs, but I don’t have a phone so can’t show the NHS app
- Where can I find more on this government guidance?
- I’m booked on a live music weekend next year/outside of September and would like a refund now