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  3. Coronavirus - Re-opening our resorts

Coronavirus - Re-opening our resorts

  • Where can I park?
  • Will your team be wearing face masks?
  • Following the latest restrictions on a 10pm curfew, what does this mean for entertainment I’ve booked?
  • How do I book shows and swimming?
  • We’re coming with another family, can we book seats next to each other?
  • Will I be able to sit anywhere around resort and eat a takeaway or my own food?
  • Will there be screens between the tables in the buffet dining restaurants?
  • Do you have a maximum number of guests at any one time in your dining venues?
  • Is everything still included in the Premium Dining Plan?
  • Will the microwaves in the baby food section be working and will they be cleaned after every use?
  • Will I be able to go to the bar?
  • Will the grill be open?
  • Will you still have live cooking stations?
  • Will I be able to get a takeaway?
  • What will be different in restaurants and cafes?
  • What will be different in the dining plan buffets?
  • Will there be complimentary cleaning products?
  • Will I receive new linen and towels during a 7 night stay?
  • Will I receive new towels during my stay?
  • Will housekeeping enter my accommodation throughout my stay?
  • How will I know my accommodation is safe to stay in?
  • How will I know which entrance to check in at if I don't come by car?
  • What time can I check in, and when do I have to check out at the end of my break?
  • When can I arrive on resort?
  • What do I need to have handy on arrival?
  • What's the Drive- Through Check In?
  • What's the Allocated Arrival Experience?
  • When should I do if I feel unwell on resort?
  • Will I need to wear a face covering?
  • Will there still be activities to enjoy?
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