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  4. Skegness Guest Services

Skegness Guest Services

If you are currently on your break; you can chat to our Guest Services team on Friday 09:00 - 21:00, Saturday 09:00 - 17:00, Sunday 09:00 - 17:00 and Monday 9:00 - 21:00 by calling 0330 102 5278 or using Live chat, just look for the Red Speech Bubble. Note: If you haven't yet arrived on resort; our Guest Services team will be unable to help, instead please head to butlins.com/help-contact Please note that Live Chat is not available on Butlin's Big Weekenders.

  • Arrival & check-in
  • Handy tips during your break
  • What to do before you arrive
  • Leaving Resort
  • How will Dine Around work during my break at Skegness?
  • How can I contact the Skegness Hire Shop?
  • What time does the Skegness Supermarket open & close?
  • We’re coming to Skegness with another family, can we book seats next to each other?
  • How do I order food and drink in the Skegness venues?
  • I'm visiting Skegness, what will I find on the Butlin's App?
  • What’s on during my Skegness stay?
  • Something in my Skegness accommodation isn't working, how can I get it fixed?
  • If someone in my family is feeling unwell during our Skegness break, who should we contact?
  • How do I use my Skegness key card?
  • Where can I use my on resort spending vouchers at Skegness?
  • What do I do if I’ve lost something on Skegness resort?
  • How do I use the facilities within my Skegness accommodation?
  • Where do I get my premier club vouchers at Skegness?
  • How do I connect to Skegness wifi?
  • Where can I leave my scooter to charge at night at Skegness?
  • What do I do if I lose my keys or lock them in my Skegness room?
  • What do I do if my Skegness key card doesn’t work?
  • What time must I leave my room on check out at Skegness?
  • I require a mobility scooter how do I hire one at Skegness?
  • I'm at your Skegness resort and would like to make a complaint; how can I do this?
  • Where is the closest hospital to the Skegness resort?
  • Do I have to wear a wristband at Skegness?
  • What time can I stay on resort at Skegness after checking out?
  • Can I use contactless payment at Butlin’s Skegness?
  • Where can I buy a takeaway at Skegness?
  • Where can I book activities at your Skegness resort?
  • Can we meet the characters at the end of the show at your Skegness resort?
  • What time do the venues open & close at Skegness?
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