Minehead Guest Services
If you are currently on your break; you can chat to our Guest Services team on Mondays and Fridays 09:00 - 21:00, Tuesday to Thursday 09:00-17:00 and Saturday and Sunday 09:00 - 17:00 by calling 0330 102 5289 or using live chat, just look for the Red Speech Bubble. Note: If you haven't yet arrived on resort; our Guest Services team will be unable to help, instead please head to butlins.com/help-contact Please note that Live Chat is not available on Butlin's Big Weekenders.
- How will Dine Around work during my break at Minehead?
- Can I buy a B-Line Fast Pass so I don’t have to queue?
- How do I order food and drink in the Minehead venues?
- We’re coming to Minehead with another family, can we book seats next to each other?
- Which restaurants are open in Minehead if I want to buy food?
- Where do I get my premier club vouchers at Minehead?
- I'm visiting Minehead, what will I find on the Butlin's App?
- What do I do if I’ve lost something on Minehead resort?
- I'm at your Minehead resort and would like to make a complaint; how can I do this?
- How do I use the facilities within my Minehead accommodation?
- How do I connect to Minehead wifi?
- What’s on during my Minehead stay?
- Something in my Minehead accommodation isn’t working, who do I contact to fix it?
- What do I do if my Minehead key card doesn’t work?
- Where can I use my on resort spending vouchers at Minehead?
- If someone in my family is feeling unwell during our Minehead break, who should we contact?
- How do I use my Minehead key card?
- How can I contact the Minehead Hire Shop?
- What do I do if I lose my keys or lock them in my Minehead room?
- Do I have to wear a wristband at Minehead?
- What time must I leave my room on check out at Minehead?
- What time does the Minehead Supermarket open & close?
- I require a mobility scooter how do I hire one at Minehead?
- Where is the closest hospital to the Minehead resort?
- What time can I stay on resort at Minehead after checking out?
- Can I use contactless payment at Minehead Butlin’s?
- Where can I buy a takeaway at Minehead?
- Where can I book activities at your Minehead resort?
- Can we meet the characters at the end of the show at your Minehead resort?
- What time do the venues open & close at Minehead?