Minehead Guest Services
If you are currently on your break; you can chat to our Guest Services team between 9am and 8pm on Mondays and Fridays or 9am to 5pm on all other days. Note: If you haven't yet arrived on resort; our Guest Services team will be unable to help, instead please head to butlins.com/help-contact
- Do all of my party need to scan the QR code for track and trace at Minehead?
- How will Dine Around work during my break at Minehead?
- Can I buy a B-Line Fast Pass so I don’t have to queue?
- How do I order food and drink in the Minehead venues?
- We’re coming to Minehead with another family, can we book seats next to each other?
- Which restaurants are open in Minehead if I want to buy food?
- Where do I get my premier club vouchers at Minehead?
- I'm visiting Minehead, what will I find on the Butlin's App?
- What do I do if I’ve lost something on Minehead resort?
- I'm at your Minehead resort and would like to make a complaint; how can I do this?
- How do I use the facilities within my Minehead accommodation?
- How do I connect to Minehead wifi?
- How do I book shows and swimming at Minehead?
- What’s on during my Minehead stay?
- Something in my Minehead accommodation isn’t working, who do I contact to fix it?
- What do I do if my Minehead key card doesn’t work?
- Where can I use my on resort spending vouchers at Minehead?
- Will Housekeeping clean my accommodation during my stay at Minehead?
- If someone in my family is feeling unwell during our Minehead break, who should we contact?
- How do I use my Minehead key card?
- How can I contact the Minehead Hire Shop?
- What do I do if I lose my keys or lock them in my Minehead room?
- Do I have to wear a wristband at Minehead?
- What time must I leave my room on check out at Minehead?
- What time does the Minehead Supermarket open & close?
- I require a mobility scooter how do I hire one at Minehead?
- Do I need to wear a face covering in any areas on resort at Minehead?
- Where is the closest hospital to the Minehead resort?
- What time can I stay on resort at Minehead after checking out?
- Can I use contactless payment at Minehead Butlin’s?