Minehead Guest Services
If you are currently on your break; you can chat to our Guest Services team on Friday 13:00 - 21:00, Saturday 09:00 - 17:00, Sunday 09:00 - 14:00 and Monday 9:00 - 13:00 by calling 0330 102 5289 Note: If you haven't yet arrived on resort; our Guest Services team will be unable to help, instead please head to butlins.com/help-contact. Please note that Live Chat is not available on Butlin's Big Weekenders.
- What if I need medical assistance during my weekend?
- Where is the closest hospital to the Minehead resort?
- Will Housekeeping clean my accommodation during my stay?
- How do I use my Minehead key card?
- How do I order food and drink in the Minehead venues?
- Do all of my party need to scan the QR code for track and trace at Minehead
- What’s on during my Minehead stay?
- Which restaurants are open if I want to buy food at your Minehead resort?
- What do I do if I’ve lost something on Minehead resort?
- Where do I get my Premier Club vouchers at Minehead?
- What do I do if I lose my keys or lock them in my Minehead room?
- who do I contact if something in my Minehead accommodation is broken?
- What do I do if my Minehead key card doesn’t work?
- Who should we contact If someone in my family is feeling unwell during our Minehead Weekender?
- How do I contact the Minehead Hire Shop?
- What time must I leave my room on check out at Minehead?
- What do i do if something has gone wrong at the Minehead resort and I need to make a complaint?
- Where can I buy a takeaway at Minehead?
- What time do the venues open & close at Minehead?