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  1. Butlins
  2. Butlin's Big Weekenders
  3. Whilst On Resort
  4. Skegness Guest Services

Skegness Guest Services

If you are currently on your break; you can chat to our Guest Services team on Friday 12:00 - 21:00, Saturday 09:00 - 17:00, Sunday 09:00 - 17:00 and Monday 9:00 - 12:00 by calling 0330 102 5278. Note: If you haven't yet arrived on resort; our Guest Services team will be unable to help, instead please head to butlins.com/help-contact Please note that Live Chat is not available on Butlin's Big Weekenders.

  • Can we leave resort and come back again throughout our stay?
  • What if I need medical assistance during my weekend?
  • Where is the closest hospital to the Skegness resort?
  • Will Housekeeping clean my accommodation during my stay?
  • How do I use my Skegness key card?
  • How do I order food and drink in the Skegness venues?
  • What time do the venues open & close at Skegness?
  • Where can I buy a takeaway at Skegness?
  • What do I do if something has gone wrong at the Skegness resort and I need to make a complaint?
  • What time must I leave my room on check out at Skegness?
  • How do I contact the Skegness Hire Shop?
  • Who should we contact If someone in my party is feeling unwell during our Skegness Stay?
  • What do I do if my Skegness key card doesn’t work?
  • Who do I contact if Something in my Skegness accommodation is broken?
  • What do I do if I lose my keys or lock them in my Skegness room?
  • Where do I get my Premier Club vouchers at Skegness?
  • What do I do if I’ve lost something on Skegness resort?
  • Which restaurants are open if I want to buy food at your Skegness resort?
  • What’s on during my Skegness stay?
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